List of Sub-processors
List of sub-processors that Assently uses for processing customers personal data.
Assently Services
Assently E-Sign, CoreID, LiveID and Point of Sale
| Sub-processor | Location | Definition | Note |
| Amazon Web Services EMEA SARL | EU | Hosting Provider (Public Cloud) | |
| 46Elks AB (556838-8184) | Sweden | Text SMS Service | |
| Finansiell ID-Teknik BID AB (556630-4928) | Sweden | eID provider (Swedish BankID) | |
| Freja eID Group AB (556587-4376) | Sweden | eID provider (Freja eID in Sweden) | |
| BankID Norge AS | Norway | eID provider (Norwegian BankID in Norway) | |
| Nets Branch Norway | Norway | eID provider (MitID & MitID Erhverv in Denmark) | |
| Trust Services ApS | Denmark | eID provider (MitID & MitID Erhverv in Denmark) | Starting June 30, 2024 |
| Elisa Oyj | Finland | eID provider (Mobiilivarmenne in Finland) | |
| Telia Finland Oyj | Finland | eID provider (Finnish & Baltic eIDs) | |
| Google Ireland Limited | EU | OCR Service | Optional, only applicable for customers using text extraction. |
| Verified Global AB (556883-1233) | Sweden | Data provider, AML & KYC services | Optional, only applicable for customers using the sub-processor's services. |
Note. All sub-processors are located in the EU/EEA.
Support
Assently uses the following Support Contractors to provide support to customers contacting us via phone and e-mail.
| Sub-processor | Location | Definition | Note |
| Zendesk Inc | US | Support Ticket Service | Data transfer is secured under the EU Standard Contractual Clauses (SCC). |
| Google Ireland Limited | EU | E-mail Service | |
| Responda AB (556754-1395) | Sweden | Answering Service | |
| Telia Company AB (556103-4249) | Sweden | Phone Operator | |
| Verified Global AB (556883-1233) | Sweden | Support |
